Role: UX/UI Design, Research, Wireframing, Visual Design
Duration: 24 Months
Khoros is the only award winning, omnichannel customer engagement platform built for the digital world.
Khoros was in need new website redesign after their recent rebrand. I was brought in to lead the effort and to flesh out the design system guidelines that would accompany the effort.
The project lasted about 2 years and I worked closely with C-Level executives and PM and content leads to create the new digital experience. The new site outperformed the old site and resulted in marked increase in engagement month over month.
After the redesign and launch of the new website Khoros experience a month to month 33% increase in user engagment. And web page rentention rates for the remainder year after launch.