Client: Khoros

Role: UX/UI Design, Research, Wireframing, Visual Design

Duration: 24 Months

Platform: Web


Khoros is the only award winning, omnichannel customer engagement platform built for the digital world.

The business need

Khoros was in need new website redesign after their recent rebrand. I was brought in to lead the effort and to flesh out the design system guidelines that would accompany the effort.

The solution

The project lasted about 2 years and I worked closely with C-Level executives and PM and content leads to create the new digital experience. The new site outperformed the old site and resulted in marked increase in engagement month over month.